Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting