Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.