Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider remember you by name?
Sometimes, but not always
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed