James De Masi, MD

James De Masi, MD
1 Executive Park Tower Ste D Albany, NY 12203
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.136.83
January 10, 2014
Did this asthma - allergy specialist answer all of your questions?
Yes
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office too cold?
No, it was fine
Was this asthma - allergy specialist's staff friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.99.62
May 22, 2013
Was this provider late to your appointments?
No, they were on time
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.79.26
April 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.18.86
August 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.35.41
April 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.182.11
April 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.181.249
March 28, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this asthma - allergy specialist answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 01, 2011
The office was easy enough to find. They don't really take that extra step to make me feel special. I'm just another client to them. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance. Based on my experience, I wouldn't recommend them to my friends or family.
by Mild Asthma Patient
July 11, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider give unbiased advice?
No. I didn't trust their motives.
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
June 02, 2011
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