Robert I. Oberhand, M.D.

Robert I. Oberhand, M.D.
Westfield Ear Nose & Throat 189 Elm St Westfield, NJ 07090
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
I left this provider today very disappointed and frustrated. Dr. Oberhand schedules his appointments 15 minutes apart and by 10:30 he was just seeing his 10 am. I asked if I could go out and come back to get my daughter during the time I was waiting for him (the school is only a few blocks away) and the receptionist said no. She was uncompromising and completely unresponsive to my frustration of having gotten there early in hopes that he would be on time for our scheduled appointment. In the end I cancelled my appointment with out rescheduling. I would rather find a doctor who respects the time of his patients and has a staff the does the same.
by Julie xxx.xxx.215.95
January 16, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.175.194
August 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.15.205
July 05, 2012
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this ENT Otolaryngologist friendly?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
February 14, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider offer flexible appointment times?
Yes
by Anonymous
February 08, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 03, 2012
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
November 18, 2011
This provider has helpful information available online, which is really convenient. They have a good website and online presence. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. He is a truly outstanding doctor. Particularly with younger people he is loved almost to the point of a cult because he treats them so well and always follows up to make sure they are as comfortable as possible after surgery.
by Fred Fitzgerald
October 27, 2011
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 09, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
July 20, 2011
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