Ivan Jacobs, MD

Ivan Jacobs, MD
Eye Care & Surgery Center 10 Mountain Blvd Warren, NJ 07059
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Consumer Feedback

(44 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
December 12, 2011
It is obvious that their office is cleaned regularly. It was fantastic. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They never left me for an extended period of time and I never felt ignored. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Anonymous
November 30, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 28, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
October 14, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
October 13, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 12, 2011
They paid close attention to me and all of my questions were answered. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Anonymous
September 22, 2011
Did this provider answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
No
Would you recommend this ophthalmologist to others?
I Already Have
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
September 14, 2011
I will definitely refer my friends and family here. They were great and I think more people should know about them. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Anonymous
September 06, 2011
Does this provider treat their staff well?
Kind of, but not very well
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to relax during your appointment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 10, 2011
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