Did this provider's staff seem to respect him/her?
Kind of, but not very much
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Sometimes, but not always