They are one of the most polite, respectful people I've ever met. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Their office was clean enough, but it was still a little too dirty. I didn't want to get sick so I tried to leave as quickly as possible.