Todd Krell, MD

Todd Krell, MD
Westfield Orthopedic Group 541 E Broad St Westfield, NJ 07090
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider offer flexible appointment times?
Yes
Did this provider answer all of your questions?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.87.139
November 09, 2013
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did they follow up with you after your appointment?
Yes.
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.48.66
October 08, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Sure
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by elie xxx.xxx.134.182
January 10, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.252.130
March 13, 2012
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider answer all of your questions?
Some were answered
Was it easy to make an appointment with this provider?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
February 10, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 27, 2011
Did this provider answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous
October 04, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
June 14, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 07, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
June 01, 2011
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