Frank Matteace, MD

Frank Matteace, MD
Pronto Med Care 567 Fischer Blvd Toms River, NJ 08753
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.88.13
July 21, 2014
Dr. Matteace is absolutely amazing! I saw him today for the first time, and as a new patient he made me feel so welcome and comfortable. His staff was so friendly, helpful, and happy, which you hardly see at doctors' offices anymore. Dr. Matteace spent a lot of time with me and didn't rush at all, answered all of my questions, and was extremely knowledgeable, especially about the condition I was seeing him for. His bedside manner was fabulous, and he was so understanding, not judgmental at all like some other doctors I've seen. I look forward to working with him and his staff, and I would recommend him to anyone looking for a great, compassionate doctor!
by KL xxx.xxx.162.65
August 22, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.20.36
January 15, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this internist to others?
I Already Have
by Anonymous xxx.xxx.203.173
December 16, 2012
Was this provider friendly?
Very! The most welcoming office I've visited!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.10.8
October 23, 2012
I've been to quite a few doctors in my 71 years of life. Dr. Matteace of Pronto Medcare is the first one that I have such a great confidence factor with. That's critical to a patient. Most doctors are too busy to take the necessary time to listen to you and your medical problems (understandable). Not Dr. Mateace, he's a listener and he's genuinely a caring person with humility and integrity. He even discusses politics with me. Unfortunately, there are not too many Dr. Matteace's left in our fast world today. I panic to think what I would do if he leaves his medical practice. I think I'd ask him to adopt me. :)

Art Rubner Toms River, NJ
by Art Rubner xxx.xxx.117.9
June 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Tmac xxx.xxx.61.19
June 12, 2012
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They were very polite and helpful and made sure that I had everything I needed.
by GMRIB
January 11, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Holly
December 30, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
December 30, 2011
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