Arjun Dhirmalani, MD

Arjun Dhirmalani, MD
239 Baldwin Rd Ste 108 Parsippany, NJ 07054
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I did not feel safe at all in their care. I definitely had doubts about their qualifications. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. I am always looking for the best in the field to recommend to others, and I did not find that here. I will never return, nor recommend them to anyone I know based on my experience.

On top of all of this, Dr. Luhana from the office told me to take my husband's medication because they knew that we were on the same medications. He did not want to give me prior authorization for a medication for 2 days. I wanted him to do it for 30 days. It is totally unprofessional to tell one client to take another client's medication. Plus, they were forever talking their language around the office not English. They did talk English to me, but it was still very inconsiderate. Getting medications refilled was hard to because they do not look at their fax that much, so you need to tell your pharmacy to call them. Pharmacies prefer to fax it than call it. They are just very inconsiderate and unprofessional and need to go back to their country and practice medication there because apparently the way that they are treated is probably how they treat it in their country. Dr. Dhirmalani needs to retire because he does not seem to know the heck what he doing because he is way too old to be practicing anymore.
by combad xxx.xxx.68.122
October 14, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.220.14
March 13, 2013
great nurses, ok doctor, horrible staff, horrible with billing and paper handling...
by James xxx.xxx.53.10
February 14, 2013
I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. They were so impolite to me during my appointment. They were extremely discourteous and bad-mannered. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. This Dr. Office is a Disgrace to the community if you don't have the co-pay in cash you get no service not matter if you got good insurance and you are an old patience. Their $20 buck co-pay is more important than the hundreds they will get from the insurance and also it's more important than the health of their patience. Greed is all about money not matter if you are a good customer if you don't have co pay in cash you get no services. Never been in a place where there is not other payment option other than cash.
by Justice4thepoor xxx.xxx.189.7
December 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Lynne McDermott xxx.xxx.13.102
March 28, 2012
Their office was nice and quiet. I was worried it would be overly loud but it was fine. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Praveen
February 09, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 22, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 24, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They always make sure to return my phone call as soon as possible. They've never left me waiting. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by George
April 07, 2011
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