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Rebecca Steckel, MD

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Rebecca Steckel, MD
Franklin Family Practice
(10 Reviews)
> Get Phone Number & Directions
29 Clyde Rd Ste 101 Somerset, NJ 08873
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Whenever I call, I get put on hold. I have been trying to get a medication refilled for the past week but no one returns my calls or my pharmacy's calls.
by MP xxx.xxx.142.177
April 28, 2015
The facilities are in need of updating, when you call on the phone you always get put on hold, the overall feeling I get is that I am not valued.
by Jersey Liz xxx.xxx.215.71
April 14, 2015
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Would you recommend this family doctor to others?
Absolutely Not
Did this provider use excessive foul language?
No
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.239.89
January 22, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.189.212
May 23, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider late to your appointments?
No, they were on time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 21, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They are always prepared for my appointment and remember everything about me. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Radhika
December 20, 2011
well good doctore but with the worst staff and worst biliing department. i have overpaid always and now that i found out they are not giveing my money back and keep sending new bills i have complained to my ins. so they will get the notice and i really dont want to do this since doc is very nice but because of her staff i have to they dont know word sorry or thank you no manners at all. very unrespectfull always blaming each other. I was somewhat uneasy during my appointment. I was never able to fully relax. I felt a little pressured to buy products, but it wasn't overbearing. Still, I wish they had been a little more professional. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. They always take the time to listen to me. I know they really care about me and what I have to say. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by patel
September 01, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
May 21, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
May 02, 2011
Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. They were very polite and helpful and made sure that I had everything I needed. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. they CHARGE TOO MCUH MONEY I OVERPAID THEM AND NOW I AM GOING TO FIGHT BACK SICNE THEY ARE KEEP ASKING FRO PROOF AND I DONT HAVE ONE SINCE THE BILL IS FROM 2007 AND THIS IS 2011 SO BE CAREFULL IF YOU GO THERE MAKE SURE KEEP TRACK OF YOUR PAYMENT PROOF AND E.O.B FROM INS.
GOOD LUCK
by TINA
April 21, 2011
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Map and Directions
29 Clyde Rd Ste 101, Somerset, NJ 08873