Austin Gerber, DO

Austin Gerber, DO
850 N Main St Pleasantville, NJ 08232
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Consumer Feedback

(10 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider take that extra step to make you feel special?
Absolutely
by Kelly xxx.xxx.70.2
May 02, 2014
I would never send my friends or family here. My experience here was truly horrifying. The staff here was rude and unwelcoming. Totally not a family environment at all. While they did answer some of the questions I had, I still felt at a loss for information at the end of the visit. I don't think that my provider will find a solution to my situation. I better find someone else. They are not the friendliest doctor in the world, but they are nice enough. The NP was snappy at me when I was trying to find a solution with my weight when I was told I didn't qualify since my bmi was only 37. i asked what were my options and she told me to keep what im doing (gym, eating right, and so on) because theres nothing they can do.
by recent patient xxx.xxx.69.58
March 01, 2014
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.179.177
February 18, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.239.117
November 16, 2013
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous xxx.xxx.185.28
February 16, 2013
Was this provider's office clean?
It was satisfactory
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.96.157
October 05, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.196.224
June 15, 2012
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
December 01, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
September 30, 2011
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
April 12, 2011
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