Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Does this provider give unbiased advice?
Yes