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Gerard Hershewe, DO

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Gerard Hershewe, DO
Neuro Ophthalmology Clinic
(24 Reviews)
> Get Phone Number & Directions
1500 E 2nd St Ste 203 Reno, NV 89502
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I acquired and eye infection due to exposure to raw human sewage. Mr. Hershewe would not listen to the cause of my eye infection. He would not treat the infection until I was subject to 24 separate blood test, a spinal tap ( known as a lumbart puncture),a CT scan and a review from the infectious disease. by that time the damage was done and it was too late. After going through all of this is a 3 day period and waiting for the result for almost a month until the day before christmas, I was told that all the test turned out negative. I told him I was saturated with human sewage and within 24 hours I had an eye infection........Mr. Hershewe insisted it was not that.....So my eye has half the vision now, he will not let me have copies of my records and to this day, 3 months later, he will not admit it was an infection, when every medical journal I read shows and states exactly what my condition was.....sad..
by halfway vision xxx.xxx.135.151
March 20, 2015
My wife spent many months going through the VA system trying to find treatment for her condition. Then her in system neurologist got permission for her to see a specialist. Dr. Hershewe. Who her doctor had worked with before.

After going to his office she was told the VA did not submit the paperwork correctly and the very rude staff members had her in tears before she left.

After following up with the VA she went back and got all the paperwork in the order that Dr. Hershew's staff had requested and had a VA staff member send it to them. Not only did the VA comment on how rude his staff is but then my wife was told that she would have to wait for Dr. Hershewe to review the case and then decide if he would treat her or not.

After a month of waiting her VA doctor called and was left with the impression that Dr. Hershew would take her case and Dr. Hershewe even reviewed her records over the phone with her VA doctor. Leaving him with the impression that he was indeed taking my wife's case.

After another month of waiting and her condition getting worse her VA doctor called Dr. Hershewe again and asked why no appointment had yet been made to see my wife.

He was then told that he would not be taking on any clients from the VA.

Now if you don't want to deal with the men and women that have severed their country fine. That's your choice. But is it ethical to make someone with a serious medical issue wait months and let their condition get worse just to then tell them you won't take them because you have decided not to work with the VA system?

I can't even describe how upset I am that we waited months for this "Doctor" to make up his mind. Time that could have been used to treat my wife's condition. Is it right to string somebody along for months with their health failing when you had no intention of helping in the first place?

Don't even bother with this so called "Doctor" and his rude staff if you wish to get well.
by Could care less about Vets xxx.xxx.200.152
September 13, 2014
Did this doctor answer all of your questions?
Some were answered
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
I Already Have
Was this provider helpful about using your insurance coverage?
Yes
by Michelle white xxx.xxx.73.197
June 16, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the waiting room chairs comfortable at this provider's office?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Susan xxx.xxx.178.191
February 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider listen to your input and concerns?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider have an entertaining selection of waiting room magazines?
Yes
by JimNV xxx.xxx.217.28
January 20, 2013
by Anonymous xxx.xxx.67.208
September 26, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.67.208
September 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.120.2
July 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.4.141
May 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.191.46
March 16, 2012
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Map and Directions
1500 E 2nd St Ste 203, Reno, NV 89502