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Kristina Shurtleff, MD

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Kristina Shurtleff, MD
Shurtleff Family Practice
(13 Reviews)
> Get Phone Number & Directions
38 Water St. Henderson, NV 89015
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider return your phone calls?
Yes
by Anonymous xxx.xxx.209.247
May 01, 2014
Did you feel that your waiting time was acceptable?
Somewhat
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this family doctor's staff friendly?
Yes
by Karen Gordon xxx.xxx.52.33
March 24, 2014
Was this provider's staff friendly?
No, they were rude
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by anonymous xxx.xxx.167.67
January 09, 2014
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this family doctor's staff friendly?
Friendly Enough
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.135.144
October 10, 2013
Do not go to this office. Dr. Shurtleff is nice but opening a new medical building has her too overwhelmed for seeing patients. The staff is terrible, the are rude, they lose paperwork and generally do not cares about the patients at all! The wait time of 2+ hours is unacceptable for a scheduled appointment! Do not waste your time at this office!
by Treeanda xxx.xxx.17.126
September 17, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider use excessive foul language?
No
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.73.139
June 24, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.130.112
May 30, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.108.158
October 22, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.220.42
June 14, 2012
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this provider's office too cold?
No, it was fine
Was it easy to make an appointment with this provider?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 10, 2012
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Map and Directions
38 Water St., Henderson, NV 89015