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Robert Fredericks, MD

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Robert Fredericks, MD
Endocrine Associates
(10 Reviews)
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850 Mill St Ste 204 Reno, NV 89502
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
He has never let me down. After all visitations over many years. I feel relieved following his appointment.

by Leland Edmondson xxx.xxx.73.35
June 20, 2021

The questions in the survey are leading and not in the way I want to go.
I will start with the office staff. This office staff is friendly but has no organization that I have seen. Every visit my current labs, surgery notes, etc. are not in my chart for my visit, even though the information has been IN THE OFFICE for days if not weeks before my appointment. It just never makes it into my chart. I either have to inform the doctor of what has happened in my recent surgery or wait while the lab is contacted to fax information. Either way, the doctor has not looked at my current information until we are sitting there, waiting, while he reads it for the first time.

When I call the office with a question I rarely get a call back from anyone: nurse, office staff, etc. Very frustrating.
The wait time in the office is extremely long. Last visit I waited for 1 1/2 hours past my appointment time. I have waited as long as 3 hours (not kidding). The desk person said that 1 1/2 hours "wasn't bad, really." Oh. Really.

So, getting to the actual doctor visit. He does consider all information and comes up with ideas but does not always convey important information. He is into research and reforming the current medical model and will talk about those things at great length. While it is interesting, I want to know about my medical situation and what I am going to be doing.

The office is in a new building on the university campus and is clean and safe. There is a great cafe on the entry level that I highly recommend!! We go eat there even when I don't have an appointment.

So, to sum up: staff is friendly but inefficient, the doctor is knowledgeable but disorganized and distracted. Keep looking.




by Anonymous xxx.xxx.48.55
June 01, 2013
Was this endocrinologist friendly?
Extremely Friendly
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.167.4
May 12, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.36.77
February 28, 2013
Did you feel safe in this provider's care?
Absolutely Not!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider answer all of your questions?
No, I left confused and frustrated
Would you recommend this endocrinologist to others?
Absolutely Not
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Tae xxx.xxx.212.128
September 20, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
December 22, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office clean?
It was satisfactory
Did this provider answer all of your questions?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 07, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
November 02, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this endocrinologist's staff friendly?
Yes
by Anonymous
October 02, 2011
They left me completely alone for a long time and I became very nervous. Their office looked like the cleaning crew may have skipped a week. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
by MM
August 05, 2011
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Map and Directions
850 Mill St Ste 204, Reno, NV 89502