Heber Crockett, MD

Heber Crockett, MD
Trails West Sports Medicine 3219 Central Ave Ste 102 Kearney, NE 68847
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this orthopedic surgeon to others?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.222.182
October 07, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 06, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 03, 2012
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by GP.
June 23, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
March 29, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too cold?
No, it was fine
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
March 15, 2011
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