Herschel Stoller, MD

Herschel Stoller, MD
Center Of Dermatology 10110 Nicholas St Ste 103 Omaha, NE 68114
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Consumer Feedback

(43 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Were you able to relax during your appointment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
February 21, 2012
I was quite impressed with how much progress I made after my visit. They really helped me a lot, and I feel more hopeful about my health. Their prices were very fair. The level of care you get for the price is outstanding. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Pamela
February 21, 2012
They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there.
by Julius Smith
February 01, 2012
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
January 29, 2012
Was this provider's staff friendly?
Yes
by Anonymous
January 09, 2012
Was this provider's staff friendly?
Friendly Enough
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this dermatologist answer all of your questions?
Some were answered
Did this provider prominently display their diplomas or business license?
No, I never saw one
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
December 13, 2011
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
December 12, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to relax during your appointment?
Not really, I was a little uneasy
Are you going to visit this provider again?
If I need to, I'll return
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
October 16, 2011
Was this dermatologist's staff friendly?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
October 04, 2011
Was this dermatologist friendly?
Friendly Enough
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
September 07, 2011
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