Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the waiting area spacious?
No, multiple people had to stand
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding