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Richard Maack, MD

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Richard Maack, MD
(249 Reviews)
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17000 Baxter Rd Suite 102 Chesterfield, MO 63005
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Consumer Feedback

(249 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
February 22, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did the cosmetic surgeon seem to be inexperienced in the procedure you were hoping to have done?
Absolutely! They had been doing my procedure for years
Were you informed about the company's policies for the cost of a second procedure if something were to go wrong?
They didn't give me any written information, but they informed me about their policies
Does this provider have helpful information available online?
Yes
by Anonymous
December 19, 2011
Would you recommend this cosmetic surgeon to others?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider answer all of your questions?
Yes
by Anonymous
December 08, 2011
Did the cosmetic surgeon allow you to see other patients' before and after photos?
Definitely not. I asked and they wouldn't let me see any
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
November 20, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I was really glad that I was able to meet and talk to the surgeon that would be performing my procedure, before my actual procedure. I felt a lot more comfortable going into surgery, knowing who the surgeon was and what they were like. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Anonymous
September 12, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did the cosmetic surgeon pressure you to book your surgery right away instead of giving you time to think it over?
Not at all! I was able to schedule my surgery at my own convenience
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
May 23, 2011
Did the cosmetic surgeon contact you to ask about your condition after your surgery?
Yes, they contacted me
Do the nurses and staff seem to enjoy working for this cosmetic surgeon?
Yes, they seemed to enjoy working for him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
May 06, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
April 06, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 25, 2011
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Map and Directions
17000 Baxter Rd Suite 102, Chesterfield, MO 63005