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Robert Hoffman, MD

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Mercy Clinic Pediatrics - Mid Rivers

Saint Peters, MO

Mercy Clinic Pediatrics - Mid Rivers

Saint Peters, MO

Mercy Clinic Pediatrics - Mid Rivers

Saint Peters, MO

Mercy Clinic Pediatrics - Mid Rivers

Saint Peters, MO
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Robert Hoffman, MD
Northwest Pediatrics Inc
(10 Reviews)
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70 Jungermann Cir Ste 405 Saint Peters, MO 63376
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Their staff was not friendly at all, I didn't feel welcome there. When questioned about a bill, they offered to raise the price if it made me feel better. It made me lose a lot of respect for them. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I was very surprised that they didn't want to answer my questions at all. DRs are nice, Office staff, horrible.
by patient xxx.xxx.96.155
February 12, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.255.92
August 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.100.150
July 24, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The staff was rude and refused to bill my insurance company. When I called and offered to do their job they again refused. I called my insurance company and they have now filed a claim with this office. I will not be going back!
by mlzw xxx.xxx.178.81
July 23, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes, extremely spacious
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
September 07, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 29, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
August 17, 2011
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider remember you by name?
Sometimes, but not always
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
by Anonymous
July 22, 2011
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 06, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
May 11, 2011
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Map and Directions
70 Jungermann Cir Ste 405, Saint Peters, MO 63376