Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to make an appointment with this provider?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me