Alexander Capelli, MD

Alexander Capelli, MD
1010 Carondelet Dr Suite 208 Kansas City, MO 64114
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does the provider's staff treat you well?
Yes
Was this provider compassionate to you and your situation?
Yes
Does this provider treat their staff well?
Extremely well
Does this provider answer the phone in a reasonable time when you call?
Definitely
Did you feel that your appointment with this OBGYN was worth it?
Absolutely
by Anonymous xxx.xxx.167.2
June 23, 2014
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.19.180
December 14, 2013
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.8.136
September 07, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.118.219
September 06, 2013
I started receiving care from Dr. Capelli's practice partner, Dr. Caruso, when I was 17 and needed a pelvic exam to start taking birth control pills. I didn't really "click" with him, but didn't have any reason to be unhappy, so I resigned myself to once-a-year unpleasantness to keep receiving my prescriptions.

And now, I'm going to talk about something very painful, but necessary with regards to women's gynecological care. Two years later, I was raped by an acquaintance. As part of my follow-up care from the hospital where I had my rape kit done, I was told to schedule an appointment with my regular provider. I went through the motions and called the office to schedule an appointment with Dr. Caruso. At the time, he was out of town, so the scheduling nurse placed me with Dr. Capelli.

I can't remember exactly when I saw him following the assault (because it was 10 years ago this month that it happened) but I do remember being very afraid. I was completely traumatized, unable to talk about the experience, and just very numb, uncomfortable with meeting a new man in an enclosed space who would want to do an exam. The first words out of his mouth were, "I'm Dr. Capelli. It's nice to meet you, and I'm so sorry for what happened to you."

Now, as an established patient of his, I can tell you his appointments average about 30 minutes. But this day, he spent almost an hour just talking with me about my life and what had happened, and what to expect moving forward, which would be monthly appointments for six months. At the time, I was extremely confused--hadn't I just come in for a pelvic exam and blood work? The last thing I wanted to do was talk. A decade later, I can see that he was trying to build trust, and to give me some sense of power and control in the wake of having all of mine taken. Only after we had established some trust did he gently prod me about the exam and panel.

I won't pretend that the series of appointment were incredible, because they weren't. In that immediate period trying to recover from what had happened to me, they were among the most difficult experiences of my life. But what stood out to me was his compassion and kindness. He didn't even know me, and he was clearly invested in my well-being. After that very first visit, I officially requested to be transferred to his care from Dr. Caruso's.

My only regret is that I have a daughter of my own now, born while I was living in another state, so Dr. Capelli wasn't involved in my prenatal care or her delivery. But I did send his office a birth announcement and a thank-you card for helping me to get to the place where it was possible. There was a time where my future didn't seem likely to involve love ever again, let alone going through with birthing a child.

I would be remiss if I didn't take the opportunity to acknowledge how incredible his staff is. Esmeralda and Angela have been there for 10 years, and even though there is a part of me that hopes that they don't immediately recognize me because of experience as a rape survivor, I have always been deeply touched by their personalized care.

I can only hope that Dr. Capelli is nowhere near retirement, because I am not confident I will ever be able to build the same rapport with any other provider. He is an exceptional healer, gynecologist, and human being to whom I will be forever grateful.
by Ashley xxx.xxx.113.107
July 31, 2013
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.42.9
February 07, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.204.10
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.20.129
July 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.110.34
April 17, 2012
This doctor should not have a license to practice. He had several opportunities to catch a life treatening disease. Upon getting a second opinion from another doctor, the disease was diagnosed in ten minutes.
by Anonymous xxx.xxx.133.233
April 10, 2012
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