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William Birenbaum, MD

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William Birenbaum, MD
Willowbrook Medical Ctr
(10 Reviews)
> Get Phone Number & Directions
10511 Old Olive Street Rd Saint Louis, MO 63141
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.107.90
September 29, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
January 31, 2012
Was this provider late to your appointments?
No, they were on time
Was this provider's staff friendly?
Friendly Enough
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 17, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the waiting room chairs comfortable at this provider's office?
They were average
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
January 04, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
December 14, 2011
The one thing that I really enjoy about Dr. Birenbaum's office is their high level of customer service. Their attention is always on me as a patient and they never take personal calls during my appointment. Dr. Birenbaum's assistant Nicole is always very friendly and professional. Dr Birenbaum is very attentive to my health concerns. I would recommend him highly to anyone that is in need of a new physician. Even if Dr. Birenbaum is out of the office the other physicians in the office seem to care about your wellness.
by Loretta
October 05, 2011
Was this provider's office clean?
No, I didn't feel comfortable at all
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 18, 2011
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
June 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 22, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
April 12, 2011
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Map and Directions
10511 Old Olive Street Rd, Saint Louis, MO 63141