They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. The other reason I liked them was even though on my first visit was getting late, they took the time to still show me how to use a dibetic, sugar/glucose, meter. I had never used one before and they took their time to show me. Lastly, they are always so encouraging when you come in. GREAT JOB!! :)