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Nancy Russell, MD

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Nancy Russell, MD
Combined Health Care Prof
(12 Reviews)
> Get Phone Number & Directions
5140 NE Antioch Rd Kansas City, MO 64119
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Most likely, the worst experience I have ever had in a doctor's office. I am a 52 year- old confident, attractive, open, empathetic, and bright woman, but the overall experience I had was disturbing. It appeared to be ALL about $$$$...."products" and Hustling me through the visit in order to get More Money !! Besides that, every staff member, including doctor Russell, is (very) overweight, to put it nicely. I was even charged for a urinalysis that I was told i "Needed" (but, of course, i wasn't told that would ALSO cost). Being diagnosed w uterine cancer in Feb 2016, & having gone through a hysterectomy in June, along w/ having quite alot of stress, I was (hoping ?) for some alternative answers and abit of Empathy, & Empowerment. None of which I received. I Realized to Trust MY Instincts, and NOT Trust people & Staff who cannot even look me in the eye, because of their own LACK of Integrity, Character, and (Self) Confidence. My Gynecologic Oncologist seems to be a better example of health and professionalism.
by Kim xxx.xxx.222.165
September 12, 2016
If you want to fund someone's husband's gambling problem then Nancy Russell is for you. If you can get a fibromyalgia diagnosis and have enough money then you are guaranteed disability because she knows the crooked lawyers that can do it, but if you don't have the money then you can go live on the street for all she cares and you will be fired as a patient. She will talk about you behind your back to whom ever knows your name and blame you for your problems and she doesn't deal with insurance companies. Wonder why? Can you say: "cash business is a good way to hide money from Uncle Sam?"
by Rhett xxx.xxx.10.131
July 31, 2014
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Both the doctor and staff here are extremely friendly and welcoming. They put in the extra effort to make me feel valued and important. I've recommended her to others. The staff is wonderful about making a real effort to get me in when I need it. They're so helpful and try hard to be accommodating. Dr. Russell takes the time to really listen and does not have that imperious attitude so common to the profession.
by Steven Brooks xxx.xxx.109.75
July 09, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this provider listen to your input and concerns?
Absolutely
by Anonymous xxx.xxx.167.246
April 14, 2014
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.240.227
October 26, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider ever postpone your appointment?
Sometimes, a little too often
Were the waiting room chairs comfortable at this provider's office?
Not really
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
by Ollie xxx.xxx.126.16
October 18, 2013
I’ve been with Dr. Russell for about 6 years and have always been able to get an appointment in a timely manner, have never had to wait longer than 15 min to see her, the entire staff is superb, I’ve never felt rushed and she has always gotten to the root of my medical issue. Physically I feel 95% better compared to 70%, thanks to Dr. Russell and her team. She’s very knowledgeable and caring.
by Sharon xxx.xxx.48.178
October 01, 2013
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.14.85
July 31, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.239.46
September 25, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider offer flexible appointment times?
Yes
by Anonymous
January 12, 2012
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Map and Directions
5140 NE Antioch Rd, Kansas City, MO 64119