They made the extra effort to make sure every question and concern I had was addressed. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.