Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution