Yen-Chou Chen, MD

Yen-Chou Chen, MD
Sun Coast Pain Management Clnc 4 Doctors Dr Ste C Ocean Springs, MS 39564
Add a Review

Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
1.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Karen Verzwyvelt xxx.xxx.251.150
May 11, 2012
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Steve
February 07, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel safe in this provider's care?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider have helpful information available online?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
December 14, 2011
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by maggie
August 24, 2011
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
July 18, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
July 14, 2011
Add a Review