They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything.