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Gillette Dental Group Pc

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Gillette Dental Group Pc
Gillette Dental Group Pc
(6 Reviews)
> Get Phone Number & Directions
301 Richards Avenue Gillette, WY 82716
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
They don't really take that extra step. I'm just another dollar amount to them. Getting a convenient appointment time with them was almost x-husband had insurance on my daughter.When his insurance did not pay ,they turned it over to collections instead of calling me or my daughter.They had both of our phone numbers,So three years later I am having to pay double because the staff was to lazy to make a simple phone call. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I was told it was "Out of their hands now".
by Brenda Bundtrock xxx.xxx.27.60
November 29, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider answer all of your questions?
Some were answered
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous xxx.xxx.3.26
May 29, 2013
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.37.125
November 30, 2012
I feel as if not everything was explained to me. The office manager, Beth, is extremely rude! I would highly recommend finding a new office manager that is perhaps more personable, less gossipy, and more professional. I have heard this from several other of their clients as well. Dr. Morrison was very rude when he lectured my children also. It's as if he feels more superior to others. I would not recommend this office to anyone.
by anonymous xxx.xxx.112.189
October 29, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.20.246
April 13, 2012
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. The office was very easy to locate. I didn't have any trouble finding it at all. They never left me for an extended period of time and I never felt ignored.
by Kb
September 30, 2011
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Map and Directions
301 Richards Avenue, Gillette, WY 82716