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Dolan Kenneth H Orthodontist

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Dolan Kenneth H Orthodontist
Dolan Kenneth H Orthodontist
(15 Reviews)
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1217 Virginia Street East Charleston, WV 25301
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by angela leathers xxx.xxx.83.111
June 27, 2013
Does this orthodontist use current and safe equipment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.33.127
January 04, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this orthodontist use current and safe equipment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by BC xxx.xxx.183.122
November 27, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Yes, they made a point to show me
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Sabrina Runyon xxx.xxx.79.85
September 26, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.31.96
June 11, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.119.94
February 21, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by KBias xxx.xxx.191.20
February 09, 2012
Did you feel that this orthodontist had a kid-friendly office?
Yes, they had games and entertainment
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
December 07, 2011
Did the orthodontist give you a good idea of what the final results would look like?
Yes
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 28, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
November 11, 2011
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Map and Directions
1217 Virginia Street East, Charleston, WV 25301