Patthoff Donald E DDS

Patthoff Donald E DDS
Patthoff Donald E DDS 300 Foxcroft Avenue Martinsburg, WV 25401
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely!
Did your provider offer a holistic approach to your experience with them?
I felt that I received so much value from my appointment because of the thoroughly holistic approach they had in place. It's rare. Thank you!
Did this provider listen to your input and concerns?
Absolutely
by Anonymous xxx.xxx.113.58
October 20, 2014
There are not many dentist that except insurance so i am grateful for that but it was extreme busy and they pretty much sent me home with a pamphlet on tooth extraction i didnt even know i had prescriptions till i walking out the door the desk ladys were nice as was the assistants
by anonymously xxx.xxx.31.130
December 06, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Was the waiting area spacious?
No, it was rather cramped
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.22.250
July 25, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did this provider have reasonable prices?
Yes
by Anonymous
January 05, 2012
Was this dentist friendly?
Extremely Friendly
by Anonymous
November 19, 2011
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this dentist to others?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
November 11, 2011
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Were the waiting room chairs comfortable at this dentist's office?
They were average
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
July 24, 2011
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
by Anonymous
June 27, 2011
I was left in the appointment room by myself, but they eventually returned. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. The dentist wasn't very friendly or welcoming. I probably wouldn't take kids here. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. The dentist acts like he knows it all and when a patient tells them something hurt during a procedure he insists it didnt hurt them at all he doesnt listen to his patients nor make any extra effort to make nervous patients comfortable during traumatic experiences nor does he provide proper aftercare i.e giving correct pain medication or antibiotics to ensure patients comfort after any novacaine has been given and worn off.
by UnHappy Patient
June 19, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
April 15, 2011
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