Roush Jason M DDS

Roush Jason M DDS
Roush Jason M DDS 1401 Blizzard Drive Parkersburg, WV 26101
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.213.70
March 25, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider give unbiased advice?
Yes
by Anonymous
September 06, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's staff friendly?
Yes, they went above and beyond
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider have bad breath?
No I've never had any complaints
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
March 01, 2011
I gave high reviews in every category, because the two men working at this office are very good dentists. The dental assistants are attentive and well-versed in the field as well.

The reason I will never go back is because of a receptionist named Kim. She has a habit of lying on the phone and hanging up on patients. If you call to ask them a question about the bill, she'll hang up on you. If you call back and ask why she hung up, she'll say, "I didn't."

If the dentist tells you to call him with questions, and you call him with questions, she will not let you talk to him but she will not answer your questions and she will not tell the dentist you've called. Nobody will ever call you back.

To be honest, I'm sad to have to leave this review. Dr. Roush is a good dentist, and Dr. Mike (I can't recall his last name, but he handled my more recent appointments) is a kind and hard-working man. The fact that the receptionist is such an unprofessional and hot-headed reactionary. I would like very much to return to this office, but I will not subject myself to her poor treatment and disrespect.

by Otis
April 27, 2010
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