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Affordable Dentures

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Affordable Dentures
Affordable Dentures
(5 Reviews)
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6668 Odana Road Madison, WI 53719
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
1.5 star average for Recommended
I decided it was time for my Mom to get new dentures, so i took her to affordable dentures. After waiting all morning we finally were able to sit in to op chair. I talked to the receptionist as we waited, not knowing she is very dumb when it came to the information i needed. i then asked here when are we going to see the doctor? she told me he was in surgery, i became very impatient we have been waiting since 7:45 and my mom needed to get some rest. i over heard the doctor say "tell that bitch to wait", I could believe my ears. i was pissed how could he say that then he referred to the patient in the surgery chair as trailer trash and how nasty she is because. i peaked my head around. just to see. when i did this i saw the doctor drop an instrument he got out of the drawer on the floor he quickly picked it up as if he didn't contaminated it, he ran it under the sink and headed back to surgery omg he did not just do that. shortly after he came to our room, I asked do you treat all your pt the same? he smiled and said yes as if i was referring to something good. he apologized about the wait then yelled at the receptionist and asked where is my x-ray. is she even qualified for taking x rays i asked. he didn't even respond he went back to the women in the chair the dental assistant came in from getting food and yelled lunch is here. then she came in the room saying i need to take a x-ray she smelled like weed and cigarettes her eyes were red. at that time i decided to leave i know these are not the type of people i want working on my mom. A gay doctor who sounds like a girl and trailer trash dental assistant that's high.
by betty xxx.xxx.22.156
September 16, 2012
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They have a very good professional reputation. I know that I'm under the care of an expert. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by lonewolf
September 24, 2011
Does this provider treat every client equally?
No, they definitely favor certain clients
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
April 04, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
March 24, 2011
Was this provider friendly?
Yes
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 07, 2011
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Map and Directions
6668 Odana Road, Madison, WI 53719