Forward Dental

Forward Dental
Forward Dental 2 Science Court Madison, WI 53711
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
I would highly recommend NOT going to Forward Dental in Madison on 2 Science Drive. Worst experience I've had at a dental office. First the receptionist was very unprofessional and rude. The first time the Dentist didn't fill my tooth correctly causing problems, making me go back a second time. There were 2 Hygenists, one was being trained, but neither of them knew what they were doing. Took them about 5 or 6 tries before they had to go get the dentist to take the X-rays right. Having their own side conversations and just being very unprofessional. The second dentist(different one) clipped my tongue TWICE and seemed very nervous like he didn't even know what he was doing. They still have not fixed the filling correctly even after the second time. They even charged me for THEIR mistakes. In my 23 years I've never had a problem with filings or the dentist before now. I'm going to the field and I am just in awe how these things can happen.
by Ash xxx.xxx.128.243
December 24, 2014
I will never go back to this denist nor would I reccomend them to anyone!!! I went to the east side office. First of all they never have appointments available and their schedulers are rude. when you do go into the office it feels like you are intruding on the office staff's day by being there. I didn't even get a Hello!? the hygenist was rude as well and didn't really say a whole lot. Just poked my mouth a bunch while sighing. The doctor I saw was nice but by that point I was so disgusted by the practice there was no saving it. Not to mention they don't even check your insurance prior to coming in and then they expect you to pay large amounts at the visit when they realize certain things aren't covered. this place was a joke! No one really like going to the dentist in the first place and then to be treated like this.. no excuse!!
by A xxx.xxx.16.161
June 27, 2013
Worst dentist ever! An assistant came out to the receptionist and started telling her about a poop she took. Then when it was mine turn to go back and get my teeth cleaned they told me certain procedures were covered by my insurance, only come to find out they were wrong! Then when I went to get a cavity filled the dentist was rolling her eyes and fighting the assistant! Now they keep sending me a bill that contradicts the amount my insurance company said I owed. I called the dental office to explain this and they said the reason its so high is because they didn't receive a check from my insurance company. I called the insurance company and they said they wrote the check on March 29th.
by Never Going Back xxx.xxx.71.25
June 19, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.242.12
April 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.8.98
February 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.139.151
February 09, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
October 21, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 02, 2011
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