Vander Leest Marcus DDS

Vander Leest Marcus DDS
Vander Leest Marcus DDS 2913 Glendale Avenue Green Bay, WI 54313
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.200.45
April 23, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this dentist friendly?
Yes
by Anonymous xxx.xxx.130.244
April 10, 2013
My entire family goes to Dr. Vanderleest. His staff his warm and friendly. The kids are always at ease. I would highly recommend him.
by LeighAnn xxx.xxx.94.242
March 01, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider late to your appointments?
No, they were on time
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Pam B xxx.xxx.86.2
December 20, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 06, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
November 17, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They have a very good professional reputation. I know that I'm under the care of an expert.
by RB
July 08, 2011
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