Sears Dental - Southridge Shopping Center

Sears Dental - Southridge Shopping Center
Sears Dental - Southridge Shopping Center 5200 South 76th Street Greendale, WI 53129
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
WORST "dental office" ever!!!!!!! I went in for a routine cleaning only to be told they could not give me a traditional cleaning because they determined I had gum disease that requires a more thorough/involved cleaning. Never mind that the hygienist stabbed every inch of gum tissue in my mouth when doing her exam with the periodontal probe, she stabbed it far down so that I would read numbers higher than 3. Numbers above 3mm indicate signs of gum disease.

I was then given the costs, what ins will pay and what my out of pocket amount, I believe it was just over $500. BUT, hey you get a free teeth whitening.
While I was waiting for the hygienist to return I overheard the hygienist in the next area telling her patient the exact same thing, but he had no insurance. So, his treatment would involve lots of flossing and using an electric toothbrush.
Needless to say, I was going to get a second opinion. I requested my x-rays and left the office. Went to a new dentist that my sister referred me to and I have absolutely no signs of gum disease. The measurements Dental works took of my gums were all 4 to 5mm. The hygienist at the new office took the measurements, nothing above a 3. The new hygienist also did NOT stab me with the periodontal probe.
I am submitting this review in hopes that anyone who uses this office and is uncomfortable with the "diagnoses" that they follow their gut and get a 2nd opinion. Additionally, I have filed a complaint with my insurance company to warn them about the practices at this office
by jnt1257 xxx.xxx.57.3
February 26, 2013
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.160.32
May 14, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.176.254
March 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.85.55
March 12, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
November 16, 2011
Would you refer this provider to a family or friend?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
November 14, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Their prices were pretty high, but I've had to spend more at other places. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. I'll definitely be going back. I didn't have a bad experience. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Lloyd Schubert Jr.
October 06, 2011
Was this provider's staff friendly?
No, they were rude
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
August 11, 2011
Are you going to visit this provider again?
Sure
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 20, 2011
Does this dentist use current and safe equipment?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this provider have reasonable prices?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous
June 25, 2011
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