I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was. They always take the time to listen to me. I know they really care about me and what I have to say. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me.