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Reflections Dental Centre

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Reflections Dental Centre
Reflections Dental Centre
(3 Reviews)
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2660 Southwest Barton Street Seattle, WA 98126
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Consumer Feedback

(3 Reviews)
Service
2 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.250.7
April 17, 2012
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
by Anonymous
November 17, 2011
After my initial visit, a plan was set up to fill cavities in all four quads of my mouth. A detailed printout was handed to me by front desk, Mary, but there were two total figures for each future visit outlined. I asked Mary what each of these figures meant and her answer was "I can never tell when she does these." My first visit went really well, they took care of two visits in one, were really friendly, and did a beautiful job. When the bill came it was in-line with what I was expecting. I paid around $400 and had a premium plan insurance. At my next visit, I showed up 5 min early then waited 2 hours because the hygienist locked her keys in her car. No big deal. The work was finished and Dr. Scantlebury was great once again. This time they wanted me to pay $900. I couldn't believe it. I asked Mary to verify my coverage and she said she would call my insurance and never did. I called repeatedly for the next 3 months as I was certain white fillings were covered for non-posterior teeth and Mary continued to lie and say she was waiting for either her Accounting person to handle it or the insurance company to call back. It turns out the insurance company had investigated immediately after the my inquiry following the 2nd visit and had determined that my white fillings were covered. Mary obviously had not looked into it as she had been saying all along. The insurance company had paid Reflections for the billing error in June but Reflections did not pay me back until October! My $900 sat in Reflections bank account building interest instead of my own. The worst part of this is the planned timeline of my dental work fell into the last 3 months of my job. So because of Mary my dental work was not completed before my coverage expired. I called the other day to have records transfered (almost 1 yr later) and Mary somehow still works there. She is totally incompetent and does not care about the patient. Please only go here if you are completely aware of all the de
by brndnfrmn
April 18, 2010
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Map and Directions
2660 Southwest Barton Street, Seattle, WA 98126