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West Pasco Family Dental Center

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Pasco, WA

West Pasco Family Dental

Pasco, WA

West Pasco Family Dental

Pasco, WA

West Pasco Family Dental

Pasco, WA
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West Pasco Family Dental Center
West Pasco Family Dental Center
(10 Reviews)
> Get Phone Number & Directions
5204 North Road 68 Pasco, WA 99301
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Some were answered
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider promptly return your phone calls?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.178.100
April 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jennifer xxx.xxx.106.115
June 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.182.224
May 24, 2012
I thought this was the best experience I've ever had, as did my husband. The Dr. made sure every single question we had was answered. The staff is very welcoming and they all have a great sense of humor, which I find comforting. They are caring and professional, and I felt they understood my needs and concerns which made the whole experience that much better. I was so impressed with the total level of care and professional environment. I will be recommending this office to everyone I know!
by HappyPatient xxx.xxx.182.224
March 17, 2012
I usually dread the dentist, but Dr. Braithwaite was so gentle and his staff was amazing. The office was very clean and up to date..and I knew I was getting quality care. I was so impressed, have referred many of my friends. The office was very easy to find...right next to Starbucks on Rd. 68.
by Melody xxx.xxx.156.252
February 19, 2012
The toothpaste they used during my cleaning tasted great. It made the experience that much better. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by James T
December 06, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
June 08, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was the water they used during your teeth cleaning a comfortable temperature?
Not really, it was a little uncomfortable
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
April 28, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
March 17, 2011
I went to this dentistry simply because they were nearby and one of the few that did not takeoff for two weeks during the Christmas & New Years holiday season.

My experience with them left me with concerns of:
1. Possible insurance & customer fraud
2. They recommended unnecessary treatments/procedures
3. They charged twice the average rate for their treatments/procedures

I went to this dentist for an annual exam and teeth cleaning. Upon my arrival I felt uncomfortable because they spent too much time confirming my insurance and asking questions about it.

The exam and x-rays cost $240. First a dental hygienist examined my gums and reported that she could insert the dental pick probe 5-to-6 mm below my gum-line in several places. She diagnosed that I had periodontal gum disease. Then the dentist examined me and confirmed her diagnosis, that he too could insert the probe sometimes 6mm below my gum-line. They recommended a deep cleaning below the gum-line for which they would charge $836 plus another $1099 for a crown.

These fees would have maxed-out my insurance limits for both 2010 and 2011 and left me with a residual out-of-pocket bill of $935.

After the exam I felt skeptical since at home I was not able to insert a probe 6 mm below my gum-line. Nor did I show any evidence of gum disease such as bleeding gums (white tooth paste turns pink or red after brushing). So I canceled my follow-up appointment and schedule a "second opinion" exam with a 1-800-dentist recommended doctor. I had West Pasco Family Dental (WPFD) transfer my x-rays to the new dentist's office.

My exam and teeth cleaning at the recommended 1-800-dentist's office went well. The new dentist first had to take new x-rays (since he stated that the West Pasco Family Dental (WPFD) x-rays were useless). fortunately, he took these for free. He also stated that I did not have gun disease and that I was wise to seek out a second opinion. He also charged less than 1/2 of WPFD's fee for the dental crown.
by hoardrw
February 16, 2011
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Map and Directions
5204 North Road 68, Pasco, WA 99301