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General Dentistry & Orthodontics

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General Dentistry & Orthodontics
General Dentistry & Orthodontics
(18 Reviews)
> Get Phone Number & Directions
7233 Commerce Street Springfield, VA 22150
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
great service and wonderful experience!
by K A xxx.xxx.191.230
July 09, 2015
I agree with all the negative reviews. I feel better to know that I was not the only one unhappy with General Dentistry. Be carful when they clean your teeth. They will chip your good teeth and eventually, you will need a root canal. Money, money, money... that's all they care. Please send your complaint to the Dentistry Board.
by TheyFmy Teeth xxx.xxx.217.207
January 18, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Was the Dental Care provider able to take and develop x-rays in their office?
No
Was the background music pleasant while you were in the waiting room?
No
Did the staff help you feel comfortable when you called with questions or concerns?
No, very uncomfortable
Did a staff member acknowledge or greet you when you entered?
No
by Upset xxx.xxx.240.67
October 03, 2014
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Not that I could see
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this provider answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.107.175
July 23, 2013
I can't rate them too highly on the friendliness scale. They were not polite and I wasn't very impressed. I could tell that they took pride in their new office's appearance in the building they just purchased. It was very well organized and well taken care of. I was given a polite greeting when I walked in but when I brought up the subject of them over billing me by almost $1000.00 they weren't so friendly any more. I asked them why they did not inform me of changes in the policy and was told that I should have read a price of paper taped to the wall. When I said that they could have mentioned it at some point in one of the many visits, I was told that they can't be responsible for informing all the patients they see. (But they can be responsible to inform all there patients of upcoming appointments? ) There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're in a rush.
by Anonymous xxx.xxx.205.68
May 13, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.94.77
February 28, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer flexible appointment times?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by morgan moore xxx.xxx.132.58
February 12, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.74.194
November 30, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.74.194
November 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.134.47
September 01, 2012
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Map and Directions
7233 Commerce Street, Springfield, VA 22150