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Harrison Burchett & Ryan DDS

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Harrison Burchett & Ryan DDS
Harrison Burchett & Ryan DDS
(30 Reviews)
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2945 Peters Creek Road Northwest Roanoke, VA 24019
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Don’t recommend it at all the staff up front are rude and you call to make a complaint the manager don’t even care so I will never go back
by John xxx.xxx.101.125
July 08, 2019
Administrative staff is very rude. The dentists are great but I have put up with the rude office staff for 15 years and have had enough. I was quoted a price for a dental procedure and paid that price in full the day of the appointment. Now I am being told I owe double of what they quoted me. I understand it was just an estimate but to be off by double is unacceptable. Furthermore I was treated like I had missed a payment and done something wrong.
by Danielle xxx.xxx.10.49
March 04, 2019
Great dentist office very caring and friendly. I would recommend them. Get my cleanings there. They accept united concordia dental.....
by Sherry xxx.xxx.28.218
August 07, 2017
Wonderful dental practice. Extremely caring, friendly and courteous. Would recommend to anyone looking for a new dentist.
by DavidXXXX xxx.xxx.250.209
March 02, 2015
I set an appointment and waited in lobby for 30 min before i walked out on my first appointment. They were having a staff meeting which included the receptionist! The administrative staff are horrible, they miss payments and charge you $25 when you cancel appointments (because they forget that you called and canceled). I would not recommend them to anyone! Waiting for the practice to tank hopefully.
by Mike xxx.xxx.159.2
December 12, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was this provider compassionate to you and your situation?
Yes
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Absolutely
Does this provider listen to your concerns and respond respectfully?
Yes
by Anonymous xxx.xxx.21.84
October 15, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does the provider's staff treat you well?
Not really
Was the office accommodating when booking an appointment?
Somewhat
Did you feel like this provider's office was sufficiently staffed?
Yes
by Anonymous xxx.xxx.92.169
October 01, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely
by Anonymous xxx.xxx.72.244
August 14, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the music playing while you waited or during your visit pleasant to you?
Very
Did this provider seem well-trained and experienced?
Absolutely
Does this provider listen to your concerns and respond respectfully?
Yes
by Anonymous xxx.xxx.16.201
August 14, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Mostly
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was impressed that this provider took notice of areas outside of their specialty that might help me.
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.13.81
June 27, 2014
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Map and Directions
2945 Peters Creek Road Northwest, Roanoke, VA 24019