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Kaiser Paul C Orthodontist, LTD

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Kaiser Paul C Orthodontist, LTD
Kaiser Paul C Orthodontist, LTD
(18 Reviews)
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Peters Creek Road Northwest Roanoke, VA 24017
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.145.142
January 17, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.143.247
October 09, 2013
Did this provider answer all of your questions?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you by name?
Sometimes, but not always
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.191.233
August 21, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider have reasonable prices?
Yes
Was this provider's staff friendly?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.66.28
April 21, 2013
Does this orthodontist offer flexible financing options?
Yes, they had flexible financing options
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.174.55
February 25, 2013
Was this provider's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the orthodontist give you a good idea of what the final results would look like?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.19.5
October 26, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.98.232
October 10, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.72.235
September 26, 2012
HaveThey paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I have been going to Dr.Kaiser since I was four years old and I always am satisfied when I leave!
by Samantha (olivia) xxx.xxx.162.108
July 08, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 06, 2012
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Map and Directions
Peters Creek Road Northwest, Roanoke, VA 24017