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Brokaw Matthew R DDS Pc

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Brokaw Matthew R DDS Pc
Brokaw Matthew R DDS Pc
(6 Reviews)
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8904 West Broad Street Richmond, VA 23294
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.68.22
May 22, 2012
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office too cold?
No, it was fine
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous
January 03, 2012
Everyone there has been awesome to deal with. And the actual dentistry is top notch.
by RM
December 08, 2011
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
April 30, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
March 19, 2011
I definitely think that I could have gotten much better service somewhere else. After years (10+) of using Dr. Brokaw my son got sick missed school and so I needed to reschedule an appointment. Since they are closed on Friday and his appointment was Monday I left a message on Friday that I would call Monday. When I called they told me I would have to pay a $55 rescheduling fee since I gave less than 48 hours notice!! What poor customer service. They have made plenty of money on my family of 4 over the years and now wanted to charge a $55 fee to reschedule! Ridiculous!
by Julie
February 28, 2011
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Map and Directions
8904 West Broad Street, Richmond, VA 23294