They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.