Adam Plaster, D.D.S.

Adam Plaster, D.D.S.
Plaster Adam C DDS 486 Main Street Lebanon, VA 24266
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
After being to this dentist and reading the other reviews, I wouldn't put it past the receptionist as the one filling these surveys out.
I have never had a problem with the Dr, but his wife working there ruins the office/ practice. She will over bill you and unless you catch it yourself, and she will not listen to a word you say.
You have to pay for everything as soon as your insurance is billed. She tried to get me to pay before I left with my mouth still numb and in pain. You get your bill in the mail before the insurance has even had a chance to pay. Forget trying to talk to her, she will talk down to you and you are wrong no matter what.
The practice would be better if she wasn't involved or he just got rid of her.
by Anonymous xxx.xxx.116.110
December 27, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this dentist's staff friendly?
No, they were rude
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous xxx.xxx.70.53
January 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.196.221
July 30, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.165.253
July 02, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
January 08, 2012
Was this provider's staff friendly?
Yes
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 19, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Was the toothpaste used during your cleaning enjoyable?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
October 18, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
September 19, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
August 29, 2011
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
June 16, 2011
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