Sasala Albert T DDS

Sasala Albert T DDS
Sasala Albert T DDS 9856 Lori Road Suite 100 Chesterfield, VA 23832
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They gave me all the information I needed about fees and payment plans before they scheduled my appointment. They failed to schedule my appointment after sending me an appointment card and then made it out to be "no big deal" that it happened and not taking the blame, only stating that they couldn't help computer crashes and it wasn't their fault. My appointment time was for 8:30 and the building was locked. It was 8:40 before they showed up! Had I canceled my appointment with them they reserve the right to bill me. I showed up for the appointment, missed 1.5 hours from work and still didn't have my teeth cleaned. No real apology, just it isn't our fault! I don't trust them to ever actually look into my concerns and see if they're valid. I'm pretty angry. I didn't get anything useful out of my appointment with this provider. No one will hear anything good from me!
by Anonymous xxx.xxx.23.48
May 06, 2014
I have been a patient for many years. Dr. Sasala treats my children and grandchildren. We trust him completely.
by Anonymous xxx.xxx.22.5
May 06, 2013
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's staff friendly?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.191.194
November 01, 2012
My family and I have been patients for many years. The staff has always taken very good care of us.
by June xxx.xxx.22.5
July 06, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
November 14, 2011
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