It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. I was given a polite greeting when I walked in. It was nice to be acknowledged. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.